'Managing Startle & Surprise - Perform at your best when it matters most': Edzard Boland, NLR Netherlands Aerospace Ctr

In 2016 EASA launched an initiative to design training to increase a pilot’s ability to manage unexpected events; to manage personal ‘Startle and Surprise’ effects that have potential performance limiting consequences. Edzard's talk will share the lessons that airlines have adopted from this study.